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Golf Club Home > Golf Academy > Lesson Feedback Form


Thank you for taking a lesson at the Golf Academy at Chelsea Piers. As part of our effort to constantly improve our quality of service and programming, we look to our customers to provide us with valuable feedback. Please take a moment to fill out this brief questionnaire. Your opinion is important to us and we greatly appreciate any comments or suggestions you may offer.


Name (optional):  

Gender:   Male   Female

What is your golf level:   Beginner   Intermediate   Advanced

How often do you practice at the driving range at the Golf Club?
1st-time visitor   Twice a week or more   Bi-weekly   Monthly   Seasonally

How did you learn about the Golf Academy?
On-site signage/collateral   Golf Club Staff member   Friend   Advertisement
Website

Which example most closely matches your Golf Academy visitation pattern?
1st-time visitor   Twice a week or more   Bi-weekly   Monthly   Seasonally

Instructor:  

Type of Lesson taken:
Private 1/2 Hour   Private 1-hour   Semi-Private   Threesome   Foursome


PART A

With respect to the Golf Academy, please comment on the following:


1. How would you rate the customer service you have received from the Golf Club Front Desk staff in terms of the following qualities:

Friendly?
Excellent   Very Good   Satisfactory   Needs Improvement

Helpful?
Excellent   Very Good   Satisfactory   Needs Improvement

Knowledgeable of Academy programming?
Excellent   Very Good   Satisfactory   Needs Improvement

Comments:



2. How would you rate your instructor's ability to communicate golfing techniques and answer questions?

Excellent   Very Good   Satisfactory   Needs Improvement

Comments:



3. How would you rate the overall quality of your instruction?

Excellent   Very Good   Satisfactory   Needs Improvement

Comments:



4. Did your lesson meet your needs and expectations?

Yes   No

Comments:



5. How would you rate the overall quality of your experience at the Golf Academy?

Excellent   Very Good   Satisfactory   Needs Improvement

Comments:



6. How would you rate the overall quality of the facility?

Excellent   Very Good   Satisfactory   Needs Improvement

Comments:



7. How likely are you to return to the Golf Club at Chelsea Piers in the future?

Schools?
Very Likely   Somewhat Likely   Not Likely   Undecided

Clinics?
Very Likely   Somewhat Likely   Not Likely   Undecided

Lessons?
Very Likely   Somewhat Likely   Not Likely   Undecided

Practice?
Very Likely   Somewhat Likely   Not Likely   Undecided

Comments:



Comments:
If you have any additional comments or suggestions regarding your lesson, feel free to write them in the space provided below:




Thank you for your valuable input.

Please print this page and return to the Golf Club Front Desk or Golf Academy Front Desk or mail to:


The Golf Club at Chelsea Piers
Attn: Greta Wagner
Chelsea Piers, Pier 59
New York, NY 10011
Receive a $5.00 Ball Card!*
*Limit one per customer.

Or, we can email you your coupon. Just print the email confirmation and bring it with you to the Golf Club Front Desk or Golf Academy Front Desk.

Email (optional):  

If you'd like to make any additional comments, please feel free to call the Golf Club Manager, Greta Wagner, at (212)336-6400 ext. 6457.

   

 
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