ANSWER
What is billing on account?
Members may establish a House Account for purchasing Sports Center programs, services or merchandise as well as purchases at the Sports Center Café and Spa. Members who pay their membership dues on a monthly basis established a House Account upon joining the Sports Center. Members who pay for their memberships in full must provide the Sports Center with current billing information for our files. (See Billing Change Form information below.)
In order for you to fully enjoy this service, please be advised of the following procedures and guidelines:
- Our billing period ends on the first day of each month. Your on-account charges will be totaled and assessed to your account on the second of the upcoming month. These charges will be deducted from your credit card on the second of the month or checking account on the fourth of the month.
- An On-Account Member Statement will be mailed to you on the second of each month. This statement itemizes your purchases at the Sports Center from the previous month. We ask that you keep this statement until you receive your credit card or bank statement. All charges incurred during the billing period will appear as one item on your credit card or bank statement.
- Please check your monthly credit card or bank statements to make sure that the charges are appearing. If the charges are not appearing, please contact us to confirm the billing information we have on file. Each returned credit card or checking account billing will generate a $25 transaction penalty. This includes second attempts and incorrect credit card information.