The Spa
at Chelsea Piers

Frequently Asked Questions

Your Call

To schedule your service, please call 212.336.6780. We call to confirm all appointments 24 hours in advance. A credit card number is required to hold your appointment.
If you have a preference in male or female therapists, we would be happy to take your request.


Cancellation
Policy

If you are unable to keep your appointment, a 24-hour cancellation call is required. Otherwise, we'll have to charge you for the full cost of the services booked.


Avoid
Rush Hour

All services begin and end on time. Please plan on arriving at least 15-30 minutes prior to your appointment to check in and unwind in the sauna or steam room in the Sports Center health club. Allow yourself an extra 10 minutes to relax after your treatment and make your transition back to the real world as gentle as possible.


Exercise
Caution

Please be sure to tell us if you have any health conditions, high blood pressure or are pregnant. If you are uncertain, we highly recommend that you consult your physician before visiting the Spa.


Join the Club

Membership definitely has its privileges. If you belong to the Sports Center at Chelsea Piers, take 15% off the price of all services and 10% off all products.


Complimentary
Day Pass

On the day of your appointment, enjoy the Sports Center for free with a purchase of $75 or more. To find out more about the classes offered at the Sports Center click here.


Gratuities

Your Spa Therapists are here for your needs. Gratuities are appreciated, and an envelope will be provided.


Charge It!
We Accept

American Express, Visa, Discover, and MasterCard are all gladly accepted. Sports Center members may charge services to their house account.


The Perfect Gift

Spa gift certificates are available at the front desk, may be ordered by phone or by visiting us online. Please note that Gift Certificate purchases are non-refundable.


On or Off

It's customary to disrobe for most massages and body treatments. If this makes you feel uneasy, we'll give you disposable undies. Rest assured, either way we'll cover you modestly with professional draping.


Break the Silence

While you're drifting into la-la land, feel free to give your Spa Therapist instructions, especially if we hit a sensitive spot. We also encourage you to ask us questions about your service, before, during or after.


Master Strokes

Each of our Spa Therapists is New York State Licensed and highly trained in different modalities.


Fully Equipped

Our locker room facilities are stocked with shampoo, conditioner, shower gel, hair products and other toiletries.


No Kidding

We think kids are great, but unfortunately cannot accommodate them. Clients must be 16 years of age or older.


Lost Causes

Although we will provide you with a locker for your personal belongings, it's advisable to leave valuables at home.


Find Your Way

The Spa at Chelsea Piers is located on the second floor of Pier 60 inside the Sports Center at Chelsea Piers health club, at 19th Street and Hudson River Park.


BLUESTREAK
Sports Training
FIELD HOUSE
GOLF CLUB
SKY RINK
SPORTS CENTER
Health Club
THE SPA
PIER SIXTY &
LIGHTHOUSE
300 NEW YORK
Bowling