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COVID-19 Policy

Notification Policy

Chelsea Piers
COVID-19 Policy

Updated July 22, 2020.

Chelsea Piers will work collectively to provide consistent guidance to employees, customers and members regarding the prevention of COVID-19 transmission in our venues. As Chelsea Piers responds to each instance, it's important to keep in mind that all responses and actions are based on the knowledge and best practices available the day we receive a report.

When can an individual diagnosed with COVID-19 return to the venue?

If they tested COVID-19 positive or if they chose not to have a test to determine if they are still contagious, they can return to the venue after these three things have happened:

  • No fever for at least 72 hours (that is, three full days of no fever without the use of medication that reduces fevers)
    AND
  • other symptoms have improved (for example, when their cough or shortness of breath have improved)
    AND
  • at least 14 days have passed since their symptoms first appeared

If they will be tested to determine if they are contagious, they can return to the venue after these three things have happened:

  • No fever (without the use of medication that reduces fevers)
    AND
  • other symptoms have improved (for example, when their cough or shortness of breath have improved)
    AND
  • They received a negative test and clearance from their health care provider to return.

What if an individual says they "may" have been exposed to the virus?

  • The General Manager (or designate) will ask questions to determine the degree of exposure. Not every claim of coronavirus exposure is a legitimate concern.
    • – Exposure is determined if they were in "close contact" (within approximately 6 feet) of the customer for a prolonged period of time (10-15 minutes or more).
  • We will ask for date of potential exposure; what was the situation; if it was at the venue, who may have been in close contact; have they sought a test.
  • If an individual has symptoms or fever, they will not be admitted to the venue and will be encouraged to immediately self-isolate and seek medical advice and testing. The Daily Health Declaration includes questions about symptoms.
  • Individuals who believe they may have been exposed to a person with COVID-19 should consult their primary care provider or local health facility and get tested.

What if we learn several days later, after an individual has been in the venue, that they were diagnosed with COVID-19?

  • If it has been less than 7 days since the individual used the facility, Chelsea Piers will clean and disinfect all relevant areas following the CDC cleaning and disinfection recommendations.
  • If it has been 7 days or more since the individual used the facility, additional cleaning and disinfection is not necessary. Chelsea Piers will continue routinely cleaning and disinfecting all high-touch surfaces in the facility.
  • For others who may have been exposed to the virus if they were in "close contact" (within approximately 6 feet) of the customer for a prolonged period of time (10-15 minutes or more):
    • – Those who have symptoms will be sent home to self-isolate and follow CDC recommended steps here.
    • – Those potentially exposed, but with no symptoms, should remain at home or in a comparable setting and practice social distancing for 14 days or as otherwise directed by their healthcare provider and/or public health agency.
  • Those not considered exposed should self-monitor for symptoms such as fever, cough, or shortness of breath. If they develop symptoms, they should notify the General Manager (or designate), stay home and follow their health care professional's guidance.

What is Contact Tracing?

  • Individuals who test positive or who show symptoms of the COVID-19 virus are asked to help Chelsea Piers and local health agencies identify other individuals who may have been exposed to the virus. Exposure is determined if they were in "close contact" (within approximately 6 feet) of the member for a prolonged period of time (10-15 minutes or more).
  • We will ask the individual to identify any Chelsea Piers employees and/or customers/members that they were in close contact with during the last 48 hours at the venue so that we can notify those individuals of potential exposure.
  • If an employee tests positive for COVID-19, we will begin contact tracing to determine what customers and other employees may have been exposed and will notify anyone that was in close contact.
  • We will ask the customer and/or employee to report to the New York City Contact Tracing portal so that they can begin the necessary contact tracing.