View our Vaccine Requirements View our COVID-19 FAQS View our Safety-First Commitment

FAQs

Updated August 20, 2021

As you know, Chelsea Piers is taking every precaution to limit the exposure and transmission of Covid-19 at Chelsea Piers while following NYC and NYS guidelines and CDC best practices. We are also committed to keeping our community advised of any potential health risks.

IMPORTANT NOTICE: If any member of our community learns they have tested positive for COVID-19, and it's been within 10 days since their last visit to Chelsea Piers:

  • Call or email us to let us know immediately. Any information shared will be confidential and only used to assist with contact tracing purposes.
  • Chelsea Piers will initiate outreach to determine if there was direct contact with any other member of our community.

Your timely notice is of the highest importance. Thank you in advance for your cooperation.

Sky Rinkskyrink@chelseapiers.com212.336.6100
Golf Clubgolfclub@chelseapiers.com212.336.6400
Field Housefieldhouse@chelseapiers.com212.336.6500
Chelsea Piers Fitness: Chelseafitness@chesleapiers.com212.336.6000
Chelsea Piers Fitness: Brooklynfitnessbk@chelseapiers.com718.407.6400
Chelsea Piers Managementinfo@chelseapiers.com212.336.6666

Chelsea Piers is committed to providing the safest, healthiest and cleanest environment possible for our community. Our operating procedures are consistent with New York State and New York City regulations governing fitness clubs, indoor sports and recreation, summer camps, daycare centers and events. In addition, we are following regulations and best practices developed by the CDC.

Our stringent protocols include limiting capacities, requiring reservations and pre-registration, mandatory face coverings at all times (including while participating in sports and working out), social distancing and health checks. We have always, and will continue to use, hospital-grade cleaners on the EPA list N-certified to kill COVID-19 to clean our facilities and have increased the frequency of our cleaning throughout the day. Our HVAC systems bring in large volumes of fresh air from the outside. In addition, our filtration systems use hospital grade air filters and UV ionization systems that actively seek out and destroy both bacteria and viruses.

VIEW OUR COMPLETE SAFETY-FIRST COMMITMENT

Everyone age 12+ who enters a Chelsea Piers venue is required to show proof of vaccination (minimum one dose) to enter the facility and participate in any programming. Everyone under 12 years of age is required to complete a DHD upon each visit. For everyone 12+ upon your arrival, you must fill out the Vaccine Verification Form to verify your vaccination status and receive a "Chelsea Piers Verified Badge" to show upon every visit.

All employees, members, program participants and parents/guardians ages 12+ are required to complete a mandatory Vaccine Verification Form online before your next visit to Chelsea Piers. If under age 12, you must continue to complete the DHD for each visit.On your next visit, please bring proof of vaccination (Excelsior Pass or Vaccine Card) to show our front desk staff after you completed the Vaccine Verification Form. Our staff will verify your status in our system, and you will receive a "Chelsea Piers Vax Verified" pass over email. Please have this badge (or your vaccine card or Excelsior pass) ready to show our staff if asked going forward.

For the safety of our community, if you can answer YES to any of the questions below, please do not enter Chelsea Piers

  • Do you currently have COVID-19 symptoms or have you had any in the last 10 days?
  • Have you tested positive for COVID-19 in the past 10 days?
  • Are you waiting for the results of a diagnostic COVID-19 test? If you have had a test because of symptoms and/or positive contact, while awaiting the result of your test, you should self-quarantine and may not enter the facility.
  • Have you been in close* contact with a confirmed or suspected COVID-19 case in the past 10 days? *Per the CDC, a close contact is someone who was within 6 feet of an infected person for at least 15 minutes starting from 48 hours before illness onset until the time the patient is isolated.
  • Within the last 10 days, have you returned from a state or country on the New York State Travel Advisory List?
  • This must be completed on the day of your visit.

If you have forgotten to complete the Vaccine Verification Form before coming to Chelsea Piers you can access the form via QR code in the lobby of each venue. If you are under the age of 12, there will also be a QR code for the Daily Health Declaration form.

If you only have one dose of the vaccine, please show your paper card to the front desk staff upon entry. Once you are fully vaccinated, you can fill out the Vaccine Verification Form to receive your vaccinated badge for all future entries into Chelsea Piers.

If you are with a child under 12 years old who is not vaccinated, you will have to fill out their Daily Health Declaration before each visit to Chelsea Piers. The DHD is provided with a QR code at each venue entrance or front desk.

Yes, proof of vaccination (at least one dose) is required for entry into the Golf Club facility. However, if you are hitting on the range, you may remove your mask while hitting at your stall. Masks are required in all Golf Club common areas and upon entry and exit.

For the safety of our community, and in accordance with NY State and NY City guidelines, masks are required at all times except when in the pool or shower regardless of vaccination status. Fully-vaccinated adult soccer, basketball and hockey players may remove their masks when playing on the court, field or ice but must wear their masks in all common spaces. Golf Club customers hitting on the range may remove their masks while hitting at their stall only.

WATER BOTTLES:

Please bring a refillable water bottle with you clearly marked with you/your child's name. Drinking fountains will not be available for use. Per State Guidelines water bottles cannot be shared.

ARRIVAL + DEPARTURE:

To maintain safe capacities and social distancing, we ask that you not arrive at Chelsea Piers more than 20 minutes prior to your reservation or program start time. Congregating in the lobby, common areas, or parking lot is not allowed.

SPECTATORS:

To keep building capacity low and ensure the safety of our community, only one spectator will be allowed per athlete. Parents remain on site to watch their child must:

  • Stay in designated viewing areas, at a safe distance from athletes and other Chelsea Piers customers/activities
  • Wear a mask at all times.
  • Abide by all social distancing rules.
  • We ask that parents/ guardians not bring children who are not competing into the facility.

Chelsea Piers reserves the right to limit the number of spectators on site if concerns with social distancing or capacity arise.

We take your safety seriously. COVID-19 is often spread through poorly ventilated spaces, so we have focused on improving our HVAC systems. Our systems have the capability to bring in large volumes of fresh air, and by increasing the amount of fresh air being introduced to the systems each minute, the amount of recirculated air is also reduced. In addition, our filtration systems use hospital grade air filters along with UV ionization systems that actively seek out and destroy both bacteria and viruses. With these enhancements as well as other safety measures, including requiring masks, consistent cleaning and disinfecting, reduced capacities and social distancing, we are confident that is safe to work out and play sports at Chelsea Piers.

At this time, all Chelsea Piers employees, coaches and staff members are required to be fully vaccinated in order to continue employment. All employees, coaches and staff members have been required to show proof of vaccination in order to be verified to continue employment at Chelsea Piers.

  • All employees will stay home if they are not feeling well.
  • All staff, including coaches and instructors, will wear masks throughout their shifts.
  • All coaches and instructors will maintain safe social distancing from athletes while coaching and teaching.

Hours and availability vary by venue and can be found on here.

To maximize safety for all members of our community and ensure social distancing, we have reduced capacities in accordance with all NY State guidelines. In order to maintain control over our capacities, access to the Golf Club and Chelsea Piers Fitness is by reservation only.

Updated August 20, 2021

If you or your child do not meet the vaccination needs required by NYS and NYC guidelines and can no longer participate in Chelsea Piers programming, please complete the Credit Request Form and someone will be in touch with next steps regarding your programming refund or credit. We thank you and appreciate your understanding and patience as we work through each request.

If you have unsubscribed or believe you stopped receiving our emails by mistake, please reach out to info@chelseapiers.com.

If you have not subscribed, please click here.

Chelsea Piers team members are available by email and phone to discuss your special event's needs. While we are currently not able to host in-person events greater than 25, we are accepting long-term bookings for 2021 for wedding, Bar/Bat Mitzvahs and other larger events. While we still have state restrictions, we are offering virtual team building events; please email events@chelseapiers.com to learn more.

Please email info@chelseapiers.com; our team members are happy to assist you.

CHELSEA PIERS FITNESS FAQS