Privacy Policy
www.chelseapiers.com (the “Site”) is owned and operated by Chelsea Piers L.P. (“Chelsea Piers”). By using the Site, you agree to the collection and use of your information by us in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, then do not use the Site.
Changes To The Privacy Policy
We reserve the right to change the terms of this Privacy Policy. Since any changes will be posted on this page, we encourage you to check this page regularly. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes.
Information We Collect
We may collect “personally identifiable information” from you such as your name, postal address, telephone number, fax number and email address. We will collect personally identifiable information from you when you actively give us the information such as when you register online for programs or activities or otherwise communicate with the Site.
When you use certain features on the Site, we request you to provide financial information such as account or credit card numbers. We will use your financial information to bill you for products and services or otherwise process your transactions. By making a purchase on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.
We may also collect demographic information that you provide to us, such as your zip code. We use your demographic information to tailor the Site to you and for internal purposes.
We may collect “non-personally identifiable information” such as your Web site browsing patterns, IP address or demographic information. We collect non-personally identifiable information from you by “passive” means, often through the use of cookies. In addition, on occasion the Site may also set a “session cookie” to help us administer the Site. A session cookie expires when you close your browser, and does not retain any information about you after it expires.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Not For Children
This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 13.
How We Use Your Information
We will use your personally identifiable information for customer service, to provide you with information that you may request, and to customize your experience on the Site. Your personal information is used by us to respond to your requests, process your transactions on the Site, tailor offerings to you and send you information about membership benefits.
We may use your personally identifiable information to contact you with information we think you would be interested in. Email messages will provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately.
We may use third party contractors to help us operate our business and the Site or administer activities on our behalf, such as authorization of credit card transactions, and may share your information with these contractors for those limited purposes.
If Chelsea Piers is sold to, or merges with, another company, or declares bankruptcy, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets. We may also disclose your information when we determine it is necessary to comply with applicable laws or protect the interests or safety of Chelsea Piers or other visitors to the Site.
Links
The Site may contain links to other sites, including, among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. We are not responsible for the information collection practices or the content of the sites to which we link.
Community Functions
The Site may make available to its users chat rooms, forums, message boards, and/or other community functions. Remember that any information you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information. You should use such community functions at your own risk.
Security
Protecting your information is important to us. We use the industry standard technology to protect the security of your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.
Update Information
If you would like to view or update information we have collected from you, please email us at info@chelseapiers.com.
Contact Us
Please contact us with any questions or comments regarding our privacy policy:
Chelsea Piers L.P.
62 Chelsea Piers, Suite 300
New York, NY 10011
212.336.6800
info@chelseapiers.com